Can Huggers, Koozy Huggers, Foam Beer Holders.  Order online, here are FAQ pages.  Cost is shown.

Frequently Asked Questions - Colors Available

First, thanks for coming here and checking out the FAQ's.  Hopefully it will answer some of your questions. 

What is the basic process?

Bob,  How much are 100 Foam Koozies, one color ink?

Can I create my own art in Microsoft Word, or I only want to do text on my Koozie?

Can you send me a color sample? and what are your colors?

How long does it take to get my Koozies?
Hey Bob:  Can I get different color Koozies and is there a charge for that?
Do you guys have collapsible Koozies?
How much is shipping for 150 pieces?
Can I get a rush on my order?
What is the screen charge?
What happens with re-orders?
Is your order form secure?
I don't trust the internet for orders, what can I do?
I don't need 100, what can I do?
Why are your prices so low?
Can I use your samples with my names and dates?
If I get half foam and half collapsible is it still 2 screen charges?
Can I order blanks? and if so how much are they?
Do you have metallic gold and silver inks?
How long has Kustom Koozies been in business?

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What is the basic process?

1.  Determine which style koozie you would like, foam or pocket.  Pictures and colors are below.  The traditional ones are the foam ones.
2.  See if you would like to use some of our stock art.  (This will save money on art fees - and we have some pretty cool art)  Wedding art  Other Event Art 
3.  If you are submitting your own art, see our Submitting Art page for specific options to save you money.
4. Go to the secure online order page.  The first page will give you your choice of styles.  (Foam or Collapsible)  The second page will let you select your art options, and delivery options.  Place your order online, you will receive a confirmation via email. We will work up an art proof that we will email to you, this will happen about a week or two before your due date.  Your Koozies will arrive on or right before the date you need them.  Then it is up to you to just enjoy your Koozies.  If you have a question regarding your order, please use your confirmation number in all correspondence.  Your confirmation number will be will be referenced in your confirmation email.

 How much are 100 Foam Koozies, one color ink?

Good Question.  The cost for 100 is .79 each plus $40.00 for a screen charge plus $11.00 for shipping, boxing and handling.  Your total cost to your door is $130.00.  This is assuming you are using our art, and have a greater than 3 week turnaround.

 Can I create my own art in Word, or I only want to do text on my Koozie?

Yes.  You certainly can.  Use our Word Document for sizing and rules and send it in after you place your order or attach to the last page of the online order process.


Can you send me a color sample, What colors are available?
 

Well, here's my answer.  Each run comes off the line a little bit different in color.  If color matching is that important to you, you will probably not be happy with your Koozies.  At great risk and with no guarantees, I have posted colors.  Keep in mind, that they may look a little different on your computer and they may look different when they come.  I feel confident in the black being black :)  I absolutely will not answer questions, like  "Is the Georgia Green like a Kentucky fescue grass green or more like a 8 year old male booger green?"  Please don't get mad.  It is just so subjective and each person has their own opinion and we are just doing Koozies for fun.

Colors Available in Foam
Foam Colors

Line 1:  Pink, Red, Burgundy, Yellow, Forest Green, Turquoise, Teal
Line 2:  Black, Navy Blue, Royal Blue, Orange, Natural, Purple, Gray

Ink Colors:
Red, Black, Navy, Gray, Purple, Yellow, Dk. Green, Blue, White, and Custom Color. Metallic Ink Colors:
Silver, Gold

Colors Available in Fabric
Colors available in Fabric

Red, Orange, Yellow, Green, Navy Blue, Royal Blue, Purple, Black

Ink Colors:
Red, Black, Navy, Gray, Purple, Yellow, Dk. Green, Blue, White, and Custom Color. Metallic Ink Colors:
Silver, Gold

How long does it take to get my Koozies? 

We prioritize by date needed.  Count on 3 weeks door to door without any rush fees.  That is time to print, process and mail to you.  We do have rush options.  Check the second page in the order form, for rush options and prices.  We will make sure it is there before your due date.

Hey Bob:  Can I get different color Koozies and is there a charge for that? 

Another good question,  Yes you can, limit 50 per color, and make sure the ink will be ok.  For example don't order yellow and black coozies with black ink.  Black with black ink will not look that great.  You can order a minimum of 50 pieces of blanks per color.  There is a single $10.00 extra charge for mixing it up. Put your color choices in the box for extra info at the bottom. In the event a color is not available another similar color will be substituted.  This multiple color option is to give you some choices here.  A substitution happens only 1 in 10 times and you may want to indicate your first choice in substitutions.  We will not contact you in this event of a substitution.  It will be a surprise.  If this is not agreeable, I would suggest 1 color, where there are no substitutions.  We are just trying to keep people happy.

Do you guys have collapsible Koozies? 

Thanks for asking, due to demand, we have added that to our line, and it is very popular and we call it ourPocket Koozie. 

How much is shipping for 150 pieces? 

Regular shipping (for 3 weeks or more turnaround) is $11.00 per 100 or portion of 100, so shipping for 150 koozies would be $22.00.

Can I get a Rush on my order?
Yes you can.  We have a number of options available, and you can pick your choice on the second page of our order form.  Here they are with their charges.

These are our ordering options.  Standard is for greater than 3 week turnaround.

Standard turnaround ($0 - no additional charge)

RUSH order with 3 week or less turnaround  All regions ($30 flat fee)

RUSH order with 1 week or less turnaround
             (EST) Eastern Standard Time Zone ($50 flat fee plus plus $25 per hundred - Express Shipping )
             (CST) Central Standard Time Zone ($50 flat fee plus plus $35 per hundred - Express Shipping )
             (MST) Mountain Standard Time Zone ($50 flat fee plus plus $45 per hundred - Express Shipping )
             (PST) Pacific Standard Time Zone ($50 flat fee plus plus $55 per hundred - Express Shipping )

I Don't have any artwork.  What should I do?

Well we have three choices for you. 

1.  You can select one our coozie designs.  And change names and dates.  There is no charge for that.
2.  You can minimally modify one of our coozie designs.  i.e. 1 design on front, 1 on back, or Change fonts or remove a part of the design this is a $20.00 fee.
3.  Provide us a fax or detail of your request, and our artists will design it for you and let you edit it until it meets your needs.  This has a $40.00 fee.  (Well worth it, have you ever hired a graphic designer at $75.00 per hour?   We are unable to proof artwork that is not affiliated with an order.  Please place your order, then submit your artwork.

Didn't you offer minimum order of one dozen? 

Yes, and we are back to doing that.   Go ahead and place an order on our secure custom coozie order form.

What is the screen charge?

Good question.  Koozies are screen printed, meaning ink is pushed through a screen in the right places to put the ink on the Koozie.  Screen printing is a tedious process.  Multiple coats of emulsion are put on both sides of a screen, then it is stored to air dry in a dark environment.  Then a black transparency (positive) is printed in the dark room.  This positive is placed on the screen.  The screen is then burned in an exposure unit.  Then the screen is sprayed with water to remove the emulsion in the non-exposed portion.  The screen has to dry again.  Then it is taped and ink is put on it.  After the ink is put on the koozie, the screen is cleaned.  This is a chemical process using a power washer.  This is for each job.

What happens with re-orders?

Good news here.  If you re-order within a year of your last order with the exact same design, your screen charge is only $20.00.

Is your order form secure?

Yes, your information is secure with us.  And lets be real clear we do not sell your email address, nor will we ever spam you or try and sell you anything.  The only emails you get with us will be clarification questions or proofs.  So please give us an email you check frequently.  We do not want to be waiting on clarification about art because you do not check a yahoo or hotmail account very frequently.

I don't trust the internet for orders, what can I do?

First,  Our site is secure, so that should not be a problem.  But we do understand.  You can place the order online and call us with your credit card information..  Or, you can print out the information and mail it to us with a check.  Koozie Word Order Form   We will not start the process until we have received your check.

Kustom Koozies
10417 Swerling Way
Raleigh, NC  27614
ph:  1-919-349-3347
fx:  1-919-866-1709

I don't need 100, what can I do?

Great news.  We have gone back to our dozen minimum policy.  The pricing is a little higher, (as to be expected).  But Woo Hoo this is great news!!  No one in the world will do 12 except for Kustom Koozies!!!   This is great for small Christmas Parties, Birthday parties, Fourth of July Parties, etc.

Why are your prices so low?

We get asked this quite frequently.  I think the fear is we have cheap products.  Our products are great quality, and our customers love them and keep re-ordering.  We have low overhead, and only do Koozies, so we aren't trying to make money off of 1000's of products.  Just Koozies.  I get tempted to raise our prices, but would prefer many happy repeat customers.

Can I use your art samples with my names and dates?

Yes, that is why they are there. 

If I get half foam ones and half pocket ones is it still 2 screen charges?

Unfortunately yes.  Each style has its own screen.   And see screen charges above.

Can I order blanks? and if so how much are they?

Yes, we can fulfill orders for blanks.  The cost is the same as printed, there is just no screen charge.   Why is it the same price and not less, you ask?  Good question, our prices are real low, and we make very little profit off the product.  We don't really want to sell blanks, but we do like to keep people happy.  Our customers come up with some great ideas for blanks.

Do you offer Metallic Inks?

Yes we do, have metallic silver and metallic gold.  They look great for wedding koozies.  There is an additional 10 cents per piece charge for these.

How long has Kustom Koozies been in business?

We are proud to say, that we have been producing and selling Koozies since January of 1999.  We have tried very hard to maintain a small company feel, even though we are growing.  But we are working real hard to grow smart.  In other words, we take care of our customers.


Did you really read this far??  You are a maniac!!    Thank you and congratulations.  This is kind of like watching the end of Ferris Beullers Day Off after the credits.

"Now,  Go ahead and place an order. . . . . . . . really,          Just do it!   Your Koozies will be so fun."                                        Go!!

Can coolers

Kustom Koozies
10417 Swerling Way  Raleigh, NC  27614
919-349-3347 fx:  919-866-1709