Amazing Turnaround & Customer Service
Wednesday, April 26, 2017
I really cannot believe the customer service that kustomkoozies has provided. I had a rush order because the supplier on my other order fell through and I needed the Koozies for a golf outing that was happening in 2 days. Not only were they genuinely sorry for what happened, they knew I was in a stressful position and made sure to help me through the process of ordering them right away so that they could get them to me NEXT DAY! I cannot emphasize how wonderful they were throughout the entire experience and made what could have been a very stressful and frustrating moment, very easy. The only complaint I have is that I didn't have the name of the employee who helped me via the online chat to name drop personally (: ! Thank you so much KustomKoozies you have a forever customer and your biggest fan.